About Loksafe Services Inc.
Your Local Locksmith in Shreveport & Bossier City
Loksafe Services and Door Hardware, Inc. was founded in 1992 by James L. Queen (Jim), CML, and has proudly served Shreveport, Bossier City, and Northwest Louisiana for more than 34 years. Today, Loksafe remains family-owned and operated by the third generation and is the largest locksmith company in Northwest Louisiana and the Shreveport-Bossier area’s only dedicated retail lock shop.
Our licensed locksmiths bring more than 90 years of combined industry experience to our customers. Education has been a cornerstone of Loksafe since the beginning, and we continue to invest in professional training to keep our team knowledgeable about the latest products, security technology, life-safety requirements, and industry best practices.
We provide commercial and residential locksmith services, automotive keys and fobs, safe service and repair, rekeying, master key systems, commercial door hardware, door repair and replacement, and access control systems. Customers can also visit our North Shreveport retail lock shop for key cutting, car keys and fobs, lock service, safe service, and a large selection of hardware available for pickup.
From a replacement key to a complex commercial security project, our goal is simple: provide knowledgeable, professional service and solutions our customers can depend on.
Shreveport-Bossier’s Only Retail Lock Shop
For over 34 years, Loksafe has been Shreveport-Bossier’s trusted local lock shop. As the area’s only dedicated retail locksmith shop, you can walk in and get help from experienced locksmith professionals—not just buy a product off the shelf.
Conveniently located just off I-220 near North Market Street, our shop offers key cutting, car keys and fobs, lock rekeying, safe service and repair, and commercial door hardware.
Need a part today? Our warehouse is stocked with a wide selection of locks, door hardware, keys, and locksmith products available for pickup. Not sure what you need? Bring it in and talk directly with a professional locksmith who can help you find the right solution.
Whether you need an extra key, a replacement car fob, a lock rekeyed, safe service, or commercial hardware, Loksafe is your local one-stop lock shop.
Serving Shreveport-Bossier for over 34 years.
Meet the Loksafe Team
KEY MOMENTS
1
After a 22-year career in the Air Force, Jim explored small engine & lawn mower repair which eventually evolved into a locksmith business. He co-owned Barksdale Key & Lock for 8 years before working with A&A Locksmith until 1992.
2
He then started Loksafe out of his home. The business eventually took over his dining room table so in 1992, he opened Loksafe Services on Grimmett Drive in North Shreveport. Initially focusing on commercial, hospital, and institutional locksmithing, Loksafe later added additional door hardware & door replacements to its repertoire resulting in a name change: Loksafe Services and Door Hardware, Inc.
3
Jim emphasized the importance of education not only within his team but in his own professional development. Over the years, he pursued advanced training and certifications, earning his Certified Registered Locksmith (CRL), Certified Professional Locksmith (CPL), and ultimately Certified Master Locksmith (CML)-the highest level of locksmith certification in Louisiana. At the time, he was one of only three individuals in the state to achieve this distinction.
4
In 1996, he recognized a critical gap in locksmithing regulations-there were no laws preventing individuals with criminal backgrounds from entering the profession. Determined to make a difference, he made it his mission to help develop and push forward legislation, playing a key role in shaping the laws that exist today.
5
His efforts did not go unnoticed.
In 1999, he was appointed to the State Licensing Board for Locksmiths by Governor Mike Foster. He was later selected as the locksmith representative for the Louisiana Life Safety & Security Association. He went on to serve on that board-and several others-and was honored as Outstanding Board Member of the Year in 2003 by the Louisiana Burglar & Alarm Association.
6
Jim's grandson, Joshua Queen, began working in the business at just 12 years old and went on to take over daily operations. During his leadership, he helped grow the customer base and elevate customer service, successfully guiding the company for years before relocating.
7
In the early 2000's, Loksafe started partnering with the St. Jude Dream Home giveaway and contributed to this great mission for years.
In 2003, Loksafe was awarded Small Business of the Year by the Shreveport Chamber of Commerce.
8
In 2004, Jim's dedication and leadership were recognized when he was named Louisiana Small Businessperson of the Year by Louisiana Economic Development. He was personally presented the award by Governor Kathleen Blanco at the Governor's Mansion.
9
In 2011, Jim's granddaughter, Katie Queen (Pernell), began assisting with administrative duties and focusing on marketing & community involvement for the company. Her involvement didn't go unnoticed as she was awarded the 40 Under 40 award in 2012 by the Young Professionals Initiative.
10
In 2013, Loksafe was awarded the Small Business of the Year award by the Shreveport Chamber of Commerce for the second time.
11
In 2016, after three expansions at the original location, Loksafe moved its operations just a couple of blocks down the street and expanded with a large storefront and even larger warehouse space.
12
In 2024, Katie and her husband, Allen Pernell, took over ownership of Loksafe and have since continued to grow the business and strengthen its reputation in the community. Loksafe is now the largest locksmith company in NWLA and is the only freestanding lock shop in the area.
